Turn every aircraft visit into a better customer experience.

Keep your public FBO information current for free, or use HangarVector FBO to manage aircraft visits, service requests, customer relationships and return business.

FBO Directory

Keep pilots informed.

Free
  • Claim and manage your FBO profile
  • Fuel pricing
  • Ramp and other fees
  • Hours and amenities
  • Services and contact information
  • Appear in HangarVector FBO search
Claim FBO Profile
From arrival to return visit

A customer relationship can start with the aircraft visit.

HangarVector FBO can organize legitimately captured aircraft visits and connected customer information into a useful operating history without treating a tail number alone as permission to contact an owner.

Aircraft Visit History

Track visits, fuel and services so staff can recognize returning aircraft and understand customer activity. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Optional Check In

Allow arriving pilots or connected HangarVector users to check in and request fuel, parking, hangar, GPU, catering, rental car, lav service, overnight support or other services. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Arrival Requests

Connected Owner and Business users can send participating FBOs arrival and service information from their HangarVector trip workflow. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Customer Follow Up

Where contact information and appropriate consent are available, send a thank you, request feedback or continue the customer relationship. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Feedback & Surveys

Collect short visit feedback and give management a clearer picture of the customer experience. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Analytics

See new and returning activity, fuel and service trends, customer patterns and other useful FBO operating information. It keeps the important information connected to your customers, ramp activity and daily FBO operation, so you can understand what needs attention without digging through disconnected screens. The goal is to give you useful context when you need it and make the next action easier to see.

Built to grow

More value without charging for directory visibility.

Future FBO capabilities can include loyalty, fleet and company accounts, and integrations with fuel or point of sale systems to reduce duplicate entry.